Information Commissioner of Canada
Correct the request number in the notice under section 32, and the letter of ESDC of 23 September as a fact under subsection 4(2.1).
The letter ·
Re: Avis d’enquête en vertu de l’article 32 modifié - Amended notice of intention to investigate under section 32 - 5826-03149
Hello,
Danilo Dzyuban, complaint 5826-03149. Three points on the amended notice of 23 September 2026.
The access request number in the notice is wrong. A-2026-00370 belongs to a different request, received by ESDC on 2 September 2026 and concerning the federal response to the fertility rate. The request under this complaint was sent on 28 July 2026 at 20:14 UTC and concerns ESDC funding of NPower Canada under the Youth Employment and Skills Strategy. It has no file number, because ESDC has never registered it. Issue a corrected notice and send me a copy.
ESDC wrote to me on 23 September 2026 at 14:32 UTC, 20 minutes after the amended notice was issued. The message, signed by Matthew Schneider, Junior ATIP Officer, offers mail as a method of submission for the first time, 57 days after the request, and states: "Your cheque or money order is payable to the Receiver General for Canada." I hold a Visa Debit card and nothing else. The portal refuses debit cards and the mail route requires a cheque. The institution has replaced one closed door with another, and that is the conduct under subsection 4(2.1) that the Commissioner is investigating. The message ends: "please resend the attachment from the original email. We no longer have access to it." The institution states that it no longer holds a record relating to the allegation, 2 days after the notice under section 32 required it to keep every such record. I ask the investigator to obtain from ESDC the date the attachment was lost, the officer responsible and the disposal authority.
The fee remains unpaid because ESDC has named no method open to me and has not decided the waiver applied for on 28 July 2026 under subsection 11(2). That is the reason the allegation closed on 17 September 2026 was called premature, and it is the same failure. I ask that the finding on that allegation be revisited when the investigation establishes the facts above.
I resent the attachment to ESDC today and required registration, the waiver decision and a method of payment by 30 September 2026. Copies of both messages are available to the investigator on request.
Respectfully,
Danilo Dzyuban
The answer ·
(english follows)
Avis d’enquête en vertu de l’article 32 modifié
Institution : Emploi et Développement social Canada
Date : 23 septembre 2026
Numéro de dossier du Commissariat : 5826-03149
Numéro de la demande d’accès : A-2026-00370Le Commissariat à l’information a modifié l’allégation ou les allégations contre Emploi et Développement social Canada énumérées dans l’avis d’enquête en vertu de l’article 32, qui a été transmis le 21 septembre 2026. Voici l’allégation ou les allégations :
L’institution ne s’est pas acquittée de ses obligations en vertu du paragraphe 4(2.1), à savoir de faire tous les efforts raisonnables pour prêter toute l’assistance indiquée à la personne qui a fait la ou les demande(s) d’accès susmentionnée(s), en l'obligeant à soumettre sa demande d’accès par l’entremise du portail de Service de demande en ligne d'AIPRP. L’allégation s’inscrit dans le cadre de l’alinéa 30(1)f).
La Commissaire à l’information du Canada avise Emploi et Développement social Canada, en vertu de l’article 32 de la Loi, qu’elle a l’intention de faire enquête sur cette allégation. Emploi et Développement social Canada doit donc conserver tous les documents relatifs à celle(s)-ci jusqu’à ce que l’enquête et tout recours judiciaire subséquent soient terminés.
Pour en savoir plus : Voir Processus d’examen des plaintes et d’enquête au Commissariat à l’information<https://www.oic-ci.gc.ca/fr/documents-dorientation-de-la-commissaire-linformation/processus-dexamen-des-plaintes-et-denquete-au>; (https://www.oic-ci.gc.ca/fr/documents-dorientation-de-la-commissaire-linformation/processus-dexamen-des-plaintes-et-denquete-au)
Amended notice of intention to investigate under section 32
Institution: Employment and Social Development Canada
Date: September 23, 2026
OIC file number: 5826-03149
Access request number: A-2026-00370The Office of the Information Commissioner has amended the allegation(s) against Employment and Social Development Canada listed in the Notice of intention to investigate under section 32 issued on September 21, 2026. The allegation(s) are now as follows:
It did not meet its responsibilities under subsection 4(2.1) to make every reasonable effort to assist the requester with the above-noted access request by requiring them to submit the access request through the ATIP online portal. This allegation falls under paragraph 30(1)(f).
The Information Commissioner of Canada gives notice to Employment and Social Development Canada under section 32 that she intends to investigate this allegation(s). Consequently, Employment and Social Development Canada must keep all records relating to the allegation(s) until the investigation and any subsequent legal proceedings are complete.
More information: See How the OIC reviews and investigates complaints<https://www.oic-ci.gc.ca/en/information-commissioners-guidance/how-oic-reviews-and-investigates-complaints>; (https://www.oic-ci.gc.ca/en/information-commissioners-guidance/how-oic-reviews-and-investigates-complaints).
The answer ·
Dear Danilo Dzyuban,
The Registry received confirmation from ESDC that the correct request number for this complaint is A-2026-00439.
We will send another corrected notice shortly.
Thank you,